Safelite Glass Corporation

General information

Community Sharing Guidelines

Thank you for your interest in Safelite’s Facebook community! We hope that the information provided on our page continues to capture your interest. We welcome your comments on our posts, but ask that you follow a few basic guidelines as you participate. This is to help us ensure that our social community remains safe and respectful at all times.

Participating on Our Page
We value all customer feedback. Please feel free to offer your thoughts, opinions and experiences related to our Facebook posts. We’d appreciate the opportunity to learn more about which topics of information are of greatest interest to our audience. If you would like to engage with our content, consider doing one of the following:
•Commenting on posts that you find useful or interesting (or perhaps not as useful or interesting).
•Sharing your thoughts or experiences in regards to a post topic.
•“Liking” or “sharing” posts that you enjoyed reading and of which you would like to see more.

Page Monitoring
This Facebook page is monitored by Safelite employees Monday through Friday, 9:00 a.m. to 5:00 p.m. On weekends, please contact us directly by emailing [email protected] or calling 800-800-2727. Someone will be in touch with you shortly.

Deleted Comments
In some instances we may find it necessary to delete a comment posted by one of our community members. If you notice that your comment has gone missing, it may be due to, but not limited to, one of the following reasons:
•You posted personal or sensitive information about yourself or another individual. Privacy is important to us – please contact us through a private message if your comment or concern involves the sharing of personal information.
•Your post includes offensive, profane or hateful language, or your comment intentionally or unintentionally causes harassment to an individual or a group of people.
•Your comment includes references to illegal or otherwise inappropriate activities.
•Your comment is a form of solicitation or is an advertisement for a product or service.

Questions
If you have a question about your service or are unsure whether or not your general question or comment is appropriate for our Facebook page, please feel free to contact us in one of the following ways:
•Call us at 800-800-2727 24 hours a day, 7 days a week.
•Email us at [email protected] with the details of your situation and a contact number.
•Visit us at www.safelite.com for more information.

We’re happy to answer any of your questions! Thanks for checking out Safelite’s Facebook community.