der Midland Odessa Urban Transit District

General information

FAQ

• How can I get help in planning my ride?

Call (432) 561-9990 or (432) 561-8059 (TTY). Our friendly customer service staff is here Monday through Friday, from 8:00 a.m. to 5:00 p.m., to help you plan your ride.

• Where can I find a route map?

You may get a route map on any bus, or at the following locations:

Midland – City Hall, Chamber of Commerce, Midland County Library and Centennial Library in the Imperial Shopping Center, Casa de Amigos, Housing Authority, Workforce Network, Midland College, Midland Park Mall, HEB, Community & Senior Services, Midland Senior Center, Southeast Senior Center and United Way of Midland.

Odessa – City Hall, Chamber of Commerce, Ector County Library, Workforce Network, UTPB, Music City Mall, HEB, ABLE Center, Northside Senior Center, Odessa College, Medical Center Hospital, Odessa Regional Hospital.

• How often does the bus run?

Buses run once each hour. If you ride the bus all the way around on its route, you will come right back to where you started in one hour.

• Where do I catch the bus?

Bus stop signs are located every three to four blocks along each route. Look for the red and black sign with EZ RIDER at the top, an image of a bus, a No Parking symbol, and the words “Bus Stop.” Or, look on the Routes and Schedules page for the exact locations.

• What bus riding tips should I keep in mind?

Be at the nearest bus stop at least five minutes before the bus is due to arrive. Have the exact change, a ticket or pass ready when getting on the bus. If you need to catch another bus to complete your trip, ask the operator for a Transfer as soon as you get on the bus. About one block before your stop, pull the cord to let the operator know you want off the bus. Remain seated until the bus comes to a complete stop. Always cross the street at the nearest crosswalk.

• Can the bus make a special stop for me?

For your safety the bus can only stop at posted bus stop signs. You may have to walk a few blocks to or from the nearest bus stop sign.

• Do I have to pay to transfer to another bus?

Transfers are free to customers with cash fares or tickets. Transfers are issued to go from one bus to another to complete a trip in one direction only, and cannot be used to get back on the same bus. They must be used within 1/2 hour of the time they are issued.

• What other safety rules should I follow?

No smoking, eating or drinking is allowed on the bus. Do not talk to the operator while the bus is moving. You may use audio equipment only if it has earphones. Loud and/or disruptive behavior is not permitted. Firearms and hazardous materials like batteries and gasoline cans cannot be taken on the bus. If you set something on the floor, do not block the aisle with it. Baby strollers must be folded up before getting on the bus.

• Can I bring an animal on the bus?

Yes, service animals, such as seeing and hearing dogs are allowed on the bus. Other small animals are allowed if they are in a secure pet carrier and are not dangerous or offensive to other passengers.

• Can I bring my bicycle on the bus?

Yes, all fixed route buses have bicycle racks on the front. There is room for two bicycles at one time. You must load your own bicycle on the bicycle rack, which only takes a few seconds. When you get off the bus, let the operator know that you will be unloading your bicycle. Bicycles are permitted inside the bus if they can be folded.

• Are all buses wheelchair accessible?

Yes, all buses meet Americans with Disabilities Act (ADA) standards, and come equipped with wheelchair ramps and securement devices. Lap and shoulder belts are also available. Let the operator know if you need help getting on or off the bus.

• What if I still can't use the regular bus system?

Call (432) 275-0498 or (432) 561-8059 (TTY) for information about our paratransit service. This service provides curb-to-curb transportation to eligible persons with disabilities who cannot use the fixed-route buses.

• Is there service between the cities or to the airport?
There is now express Service Monday through Friday between the two cities of Odessa and Midland. Click here for more information! http://www.ez-express.org