Helpline Walla Walla

General information

Core Values
Equity- Helpline strives to maintain fairness in serving our clients, particularly by setting limits on the frequency and amount of assistance provided to an individual client in order to distribute charitable dollars to the largest number of people.
Dignity- Helpline seeks to uphold the dignity of our clients, respecting them as fellow human beings and recognizing that just because they have a need for social services does not in any way diminish the honor due them.
Independence- Helpline encourages independent living through fostering client participation in dealing with their emergency social needs. Our organization is opposed to chronic dependence and feelings of entitlement and works through case management to promote self-help. Our goal is to give folks a hand-up, not merely a hand-out.
Community- Helpline believes that poverty and homelessness is a community issue and seeks through partnerships, referrals and advocacy to broaden the base of the social service safety net. Our motto, “Connecting our Community”, reflects our desire to involve all segments of community in serving the emergent problems associated with poverty.
Volunteerism- Helpline serves its clients primarily with volunteers. We believe that volunteerism is not only an efficient means of providing charity (and is itself a charitable act) but it also involves the volunteers in an educational process, enabling them to grow as individuals and as advocates for societal change.