Pioneer Bank

General information

There was a time in America when banks were created for the sole purpose of serving their neighbors; helping them finance their homes, protect their savings and plan for their futures. All decisions were made for the good of our customers, our community and our employees. These principles are the foundation of a mutual bank, the same values upon which Pioneer Bank was formed.

Today, Pioneer Bank is the only mutual bank serving the Capital Region of Upstate New York. While other banks focus on returning value to shareholders and investors, we have held firm to our belief that the customer, our employees and our community should come first. We will never need a federal bailout because we act and lend responsibly. It's a practice that sets us apart from the other banks and a commitment we're proud to uphold.

How Pioneer Bank works for you
• Individualized, customized branches that go beyond banking to meet the needs of the communities they serve.
• Leading edge technology with a full array of secure, innovative banking products that save time and money.
• Simply put, decision making is by people who live and work in your community - not someone who has to call HQ outside our community.
• The highest standard in strength and stability, earning a Five Star rating from Bauer Financial Inc. each quarter for more than 25 years; an accomplishment that fewer than 5% of banks in the country can claim.

Pioneer Bank reserves the right to remove content or comments that are offensive, confidential, violate laws/regulations or recommends an action that could adversely affect the Bank.

Never share your personal information or details about your financial accounts. We take your privacy and security seriously, and we’ll remove any post that contains personal or private information.

This Facebook page is a public page. As such, your contributions to this page are also public. Please take this into consideration before posting.

Protect yourself from possible e-mail or Facebook fraud threats, including ‘spear-phishing.’ Pioneer Bank will never request your confidential information through email or on Facebook. Contact us at 518.730.3000 to verify any email requests or to report suspicious emails or Facebook activity. Never send any account information through Facebook. Spear-phishing is a technique that scammers use to identify you as a bank customer, and then target you with a fake email that appears to be from a trusted source, in an attempt to get you to click on it to provide your confidential information. If you suspect any phishing attempt against you, please call the Pioneer Bank immediately to report this.