Business Design Corporation

General information

The TouchStone Business Systems Solution

The TouchStone Business System™ is a web-based application to consistently document, organize and implement business systems and operating procedures and then link them to specific positions on a dynamic organization chart to create clear and measurable job descriptions. TouchStone not only makes it easy to organize your operating procedures and keep them current, it also makes those procedures easily accessible to those who need them when they need them. Operating instructions are always just one click away.

The TouchStone Business System™ as a business systems solutions application, is ‘quantum leap’ forward in the ability of business owners to map out and systemize their entire business and all its parts.

Organize all the operating procedures of your company into four core business functions - the four core functions of every business, big or small. Then build a fully interactive organizational chart complete with job descriptions to organize and implement those operating procedures in every "position" in the organization. Each employee now knows exactly what to do and how to get a good result in all their work, all the time.

Some of the elements of Touchstone's business systems solutions include:
•Organize your whole business and all its key work into Systems & Operating Procedures
•Easily implement the operating procedures using dynamic job descriptions
•Fully customized on-line Operating Manual
•Every manager and employee has complete or limited access with password security
•Dynamic Organizational Chart with integrated Job Descriptions
•Develop & Control your business with Work Plans, Checklists, Forms & Policies
•Provides the framework for your Professional Management System

How Did We Get Here?

Most business owners are very good at the work of their business – what it produces in products and service to its customers. They start their companies using their skills and talent for this work only to find that often they are missing big pieces of knowledge like marketing, management, finances, or sales – the knowledge of how to build the business itself.

So how does one get this knowledge? How do you actually build a business that works? How can you put in place all the methods and systems that give your company;
•all the customers it needs,
•great cash flow and profits,
•smooth production and operations, and
•methods that allow your business to "run itself".

The TouchStone Business System

Now there is a business systems solutions application called The TouchStone Business System - a tool that provides all the knowledge, structure and business systems solutions necessary to build a strong, efficient, and very profitable business. A tool that will help you organize and implement all of the operating procedures in your organization.

This innovative web-based application completely changes the traditional methods of business systems development. First, it helps you design all your company’s goals, then it builds all the tasks, systems and procedures to implement these goals and integrates them all into an organized, interactive framework.

How Does It Work?
•TouchStone becomes your own company's fully customized on-line Operating Manual, that completely organizes the key functions and operating procedures of your business.
•The web model is ideal for this purpose because every manager and employee has complete accessibility from wherever they are. Now, your company can stop the ‘firefighting’ – which allows the problem to recur and cost even more time, money and morale. Now, with TouchStone, your company has the business systems solutions tools to decide what solution is needed and immediately create and implement a new policy or procedure directly into your Business System - a solution which is then instantly implemented throughout your entire company.
•TouchStone is extremely “user friendly”, using methods we all know well from programs like MS Word, Excel and other common software applications.
•It automates every aspect of your company's methods and procedures to create an “always current” operating system that everyone has at their fingertips at all times. (Password protection allows you to limit or control all access.)
•It then allows you to build your Key Strategic and Financial plans - plans that are simple, realistic and successful.
•It shows you how to create effective Marketing and Sales strategies that attract more and more of your best customers.
•It provides the framework for your Professional Management System - the management methods that can bring all your employees to full accountability using the systems you have created for every area of your business.

What Is The Result?

By building such a well designed and structured business using TouchStone, your company will run better and better, while becoming increasingly less dependent on you always having to be there to push it along. With documented systems, your company will now have the ability to train your employees and manage their work in ways that ensure predictable results.

Employees love it. Once employees feel they are fairly compensated, what that all really want most is to do a good job! They want to please you and their team members, to be successful and fulfilled. TouchStone lets this happen. It contains the templates necessary to build all the procedures your employees need to continuously get good results - it then organizes all these procedures so your employees have them available at all times
Your company will always be operating from an organized, profitable and achievable Strategic Plan. Everyone in your company will know their own part in it and what they each need specifically to do to help realize these goals.