Business Connections

General information

Business Connections is an award winning answering service staffed 24/7 with professional remote receptionists waiting to answer the phone on your behalf. Our job is to keep your office open at all times of day, every day of the year, and we've been operating non-stop since 1949.

Our office is located in Salem, the capital city of Oregon, but we answer for companies nationwide. We have won awards for Excellence and Outstanding International Service for SEVENTEEN consecutive years. An independent panel of judges scored call-handling skills such as courtesy, response time, accuracy and overall service to their clients. The judges awarded the Diamond Plus Award for Sixteen consecutive years of excellent service.

We specialize in mostly small or single attorney law offices, but we answer for some large firms as well, and have many accounts in many different industries.

When a call from your office forwards to us, all the information you supply to us about your company instantly appears on our computer screen, exactly how to answer, what information to take, what information to give out and how to handle your calls. We’re Web enabled and can access your website to assist your caller. We can instantly send this entire text message to your cellular phone. Just push a button and read everything that we've typed in. When you’re ready to return the phone call simply press “Send” to speak with the caller. We’ll also e-mail a copy of the message to your office e-mail just in case you want to print a hard copy.

If you'd like more information, please visit our website or call us at (866)601-6115.