Chemical Bank

General information

Chemical Bank aims to create a personal bond with each community we serve and every small business, family or customer that walks in our door. Member FDIC | Equal Housing Lender

Welcome to the Official Chemical Bank page! You are chatting with the Chemical Bank Social Media Team.

For 100 years, Chemical Bank's hometown approach to banking has remained steadfast and focused on community banking, highlighted by local leadership and decision making, a devotion to community and personalized service. With that philosophy we expect that our fans will not post content to our page that falls into the following categories and we will remove postings that are:

Abusive, defamatory or obscene
Fraudulent, deceptive or misleading
In violation of any intellectual property right of another
In violation of any law or regulation
Otherwise offensive
Off Topic

Chemical Bank has the right to monitor all content and to reject or remove any inappropriate or offensive content and the right to block the user.

Please refrain from posting links to advertisements, commercial solicitations, spam or malicious software.

You agree to adhere to Facebook's Statement of Rights and Responsibilities located here: www.facebook.com/terms

To view our Privacy Policy visit http://chemicalbank.com/cb/privacy_policy.htm Member FDIC | Equal Housing Lender

Need help?
Let us know what we can do for you. We will generally respond to Facebook comments during working hours Monday to Friday.
If you have a customer service issue, we recommend visiting www.chemicalbank.com or calling (800) 867-9757 for the fastest path to resolution.

The Customer Care Center is also available through email at [email protected]. For security reasons do not send any account specific details via email. Learn how you can send a secure email by visiting www.chemicalbank.com/contact.

Chemical Bank's Customer Care Center is available to help you during the following hours:

Monday - Friday: 7:00 a.m. - 9:00 p.m.
Saturday: 8:00 a.m. - 2:00 p.m.

Our Customer Care Center can help you in a variety of ways, and help you accomplish many of the day-to-day tasks that are handled in our branches, including:

• Provide account and balance information
• Transfer funds between Chemical Bank accounts
• Process Stop payments
• Order new checks
• Provide assistance with online & phone banking
• Renew CDs and existing time deposit accounts
• Provide loan payoff amounts
• Provides assistance with fraud issues
• Accept phone applications for Consumer loans

For additional resources please visit www.chemicalbank.com/contact